Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
THE KIT VAULT – TERMS & CONDITIONS
By purchasing from The Kit Vault, you agree to the following:
1. The Product
The Kit Vault supplies one mystery football shirt, selected at random from available stock.
Customers acknowledge that:
• Club, league, era, and country are not selectable
• Mystery is a core part of the product experience
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2. Authenticity & Condition
All shirts are:
• 100% authentic
• Brand new or excellent condition
We do not sell fake, novelty, or reproduction shirts.
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3. Sizing
Customers are responsible for selecting the correct size at checkout.
If an incorrect size is sent, we will replace it.
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4. Returns & Refunds
Due to the nature of a mystery product:
• Returns based on preference are not accepted
Refunds or replacements are offered if:
✔ Incorrect item sent
✔ Faulty item received
✔ Incorrect size sent
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